Simply put, fair trade is a way of doing business that ensures workers receive fair wages, work in safe conditions, and are treated with respect. Here’s what we prioritize at Passion Lilie:

• Fair wages: We pay our artisans fair wages, ensuring they can support themselves and their families.
• Safe working conditions: We partner only with producer groups that provide safe, clean, and dignified working environments.
• Empowerment: Fair trade empowers artisans by giving them ownership over their craft, creating opportunities for personal and professional growth.
• Sustainability: We’re committed to
• sustainable practices that benefit people and the planet. This includes using organic materials (no harmful pesticides), eco-dyes, and reducing our carbon footprint as much as possible. 

Passion Lilie is a member of the Fair Trade Federation, which means we’re held accountable to a set of principles designed to create a more just, equitable, and sustainable world. Want to dive deeper into fair trade? Check out our blog for more resources and information!

Yes, Passion Lilie clothes are machine washable, and they’re easy to care for! For the best results:

• Washing:
  Use mild detergent and cold water to preserve the integrity of the fabric
• Drying:
  We recommend line drying your garments instead of using a dryer. Passion Lilie clothing is made from 100% organic cotton and modal (a plant-based fabric), so you may experience around 5% shrinkage if you use a dryer.

Passion Lilie pieces hold their shape beautifully when line-dried, and you most likely won’t need to iron them. Our jersey cotton fabric is especially resistant to wrinkles. If you do need to smooth out any wrinkles:

• Ironing: Use a medium heat setting when ironing.
• Steaming: We recommend using a steamer to avoid direct heat, as it’s gentler on the fabric.

You can read more about caring for your Passion Lilie garments here.

Passion Lilie clothes generally run true to size, but there are some details to keep in mind.

• Our women's bottoms and jersey knit garments are cut a little more generously for a comfortable fit.
• Our men's shirts are slim fit with broad shoulders. If you are between sizes, we recommend sizing up.
• For the most accurate sizing, check out our sizing charts and measure yourself in your bra and underwear to get the best fit. Use a tape measure to calculate your bust, waist, and hips.

We want you to love your Passion Lilie pieces! If you're not satisfied, here’s how our return and exchange process works:

• Return Window: Returns are accepted within 30 days of receiving your order on all full-priced merchandise.
• Condition: Items must be unworn, unwashed, and with the original tags still attached. Sale items and pre-loved merchandise can only be returned for store credit. No returns or exchanges are allowed on final sale items.
• Process: To start a return or exchange, simply click here. We’ll guide you through the steps.
• Refunds: Once we receive your return, we'll process a refund to your original payment method. An $8 flat fee will be deducted to cover return shipping costs. Shipping fees are non-refundable.
• Exchanges: If you'd like a different size or color, please let us know, and we’ll process the exchange promptly.

To learn more about our shipping, returns, and exchange processes, please visit this page.

At Passion Lilie, sustainability is at the heart of everything we do. Here’s how we stay committed to people and the planet:

• Organic materials: Our clothes begin with the cleanest crops available. We use organic cotton and other natural fibers, farmed without chemicals, pesticides, or fertilizers. Our farmers use rotation techniques, helpful insects, and human labor to grow their crops instead of harmful chemicals.
• Eco-friendly manufacturing: Our fair trade partners use 90% solar energy, and our block printers are carbon neutral. We keep all our manufacturing processes—raw materials, printing, and weaving—within close proximity to reduce carbon emissions from transportation.
• Packaging: We package our products in recyclable and reusable paper bags. Our mailers are made from 100% recycled content, and all tags are attached with a small piece of twine. 
• Compostable products: All of our products are compostable at the end of their lifecycles, contributing to a circular economy.
• Pre-loved Platform: We’ve launched a Pre-Loved platform where you can give new life to gently worn Passion Lilie clothing. This helps reduce waste and promotes a more sustainable fashion cycle.

You can read more about our sustainability initiatives here.